December 4, 2025
For many SaaS companies, customer feedback tools are foundational. Tools like Delighted have long offered easy-to-use NPS, CSAT and CES surveys; yet in today’s fast-moving product-led world, simple surveys aren’t enough. If your business is scaling and you need deeper insight, faster action, and tighter integration with your product and teams — then Sensaro.ai is worth a look
Read MoreNovember 11, 2025
For SaaS companies, free trials and freemium plans are powerful acquisition tools — but they only pay off when those users convert into paying customers. The challenge? Most free users never make the jump. They sign up, click around, and disappear silently without ever experiencing your true value.
Read MoreOctober 8, 2025
Discover how to build a customer feedback loop for SaaS using Sensaro.ai
Read MoreOctober 3, 2025
Discover proven SaaS customer retention strategies and learn how Sensaro.ai helps teams identify churn risk, collect in-product feedback, and boost loyalty.
Read MoreSeptember 26, 2025
Learn how Sensaro.ai uses NPS to power a Voice of the Customer program for SaaS companies. Capture user feedback, identify detractors, and reduce churn.
Read MoreSeptember 25, 2025
Discover how Sensaro.ai helps SaaS companies reduce churn by linking NPS scores to specific users. See names, emails, and customer IDs to follow up quickly.
Read MoreSeptember 22, 2025
For SaaS companies, growth isn’t just about acquiring new customers—it’s about keeping the ones you already have. Customer churn, the rate at which customers cancel their subscriptions, is one of the biggest threats to sustainable growth. Even small increases in churn can drastically cut lifetime value (LTV) and slow down your path to scale.
Read MoreSeptember 16, 2025
In the world of SaaS, customer loyalty is everything. A strong product and clever marketing may attract users, but it’s loyalty that sustains recurring revenue.
Read MoreSeptember 15, 2025
If you run a SaaS company, you’ve probably heard the debate: “Is Net Promoter Score still relevant?” Some critics argue that NPS is too simplistic, while others swear by it as the north star for customer sentiment. Here’s the truth: while NPS on its own isn’t a silver bullet, it remains one of the most effective and scalable ways for SaaS companies to measure customer loyalty, spot risks, and fuel growth
Read MoreSeptember 14, 2025
In this article, we’ll explore why continually gathering NPS feedback inside your app gives SaaS companies a strategic advantage, how it compares to traditional survey methods, and practical tips for putting it into action
Read More